When transferring account ownership, the direct debit form requests a username, in other posts it states you need a username and without a username you cannot complete the transfer. How does the person I'm transferring ownership to create an account with no services attached?
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.