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Change of Ownership - account name

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Level 1

Hi,


When transferring account ownership, the direct debit form requests a username, in other posts it states you need a username and without a username you cannot complete the transfer. How does the person I'm transferring ownership to create an account with no services attached? 

 

Thanks

 

Matt

1 REPLY 1
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter