Change of Ownership - account name

[mattywynn]

Hi,

When transferring account ownership, the direct debit form requests a username, in other posts it states you need a username and without a username you cannot complete the transfer. How does the person I'm transferring ownership to create an account with no services attached? 

Thanks

Matt

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter