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Change of plan request problem

Level 2
Hi, I have just submitted a request for change of plan today, but I may have mixed up my payment method and chose a wrong method. (I chose existing direct debit, but i am not sure if i have an existing direct debit detail.) Will this cause a problem for the change request? Should I submit another one or it will be fine?

Hi @louishyh , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.


To send a PM, please refer to this link: How do I private message (PM) in the community