TPG Community

Get online support

Changed phone number cant verify

woodjo087
Level 2
I changed my phone number and phone and now I cannot log into my account from the new phone as it tries to send a verification code to my old phone number.
1 REPLY 1
BasilDV
Moderator

Hi @woodjo087 

 

In order to update the contact number on file, we need to raise this to our Privacy team.

 

Kindly send us a private message with your account details.

 

BasilDV