Changing plan

[Abdul]

Hi 

I am on NBN12 and I have a 16 months contract if I want to change my plan at any point do I have to pay any money and if I change what is going to happen to the contract?

[Shane]

Hi @Abdul.

Welcome to the community!

You can change your NBN Plan anytime you want, free of charge and no additional lock-in contract. We did an article that you may find helpful feel free to visit the link below.

Changing NBN Plans through My Account

Note: Any unused portion of the current billing cycle and the credit will be used towards the next bill for the service with the new plan.

Let us know should you require further assistance. Cheers!

[Abdul]

Thanks for the information. 

[Riezl]

Feel free to message us should you have further queries. Cheers!