Hi @minime2822 ,
Thanks for raising this to us, we'd love to help and get to the bottom of this, please shoot me a private message with your account details (Username/Customer ID together with the address on file) also include the account details of the TPG mobile service with your best contact number and preferred time tomorrow, we'll have one of our Account Specialists contact you to discuss this.
I have my phone TPG account, my partners phone TPG account and our home wifi TPG account that we would like to consolidate into one bill or if all three can be deducted from our nominated account on the same day?
Please let me know if this is something you can offer your customers as it would be the biggest help! right now it’s all over the shop and very messy