I’m writing do know the cost to permentlly end my association and account with your organization.
My customer ID XXXX, I have the 16 months remaining of a 18 month contract, I no longer have in my procession your free Modem that was taken by your technician on the last home visit.
I was earlier on the phone this evening quoted by two persons of your organization the first was 50% of remaining contract + $250.00 , second was $350.00, within 5mins.
As I’ve had nothing but endless lies and a complete I don’t give a ** attitude towards me about my no internet service.
I want to clearly know the cost to end every thing with your organization
customer ID XXXX