Credit refund

[JLHK]

Have changed TPG service to NBN Bundle service has progressed further.

Then received an email says
A credit of $46.44 for the unused portion of your existing TPG service has been applied to your account

Still not received the credit on my account, but funny is you have charged another $5.68 on the 4th Feb of TPG service...
Please advise...

[BasilDV]

Hi @JLHK 

Welcome to the Community!

We'd like to arrange a call from our Accounts team to discuss this further.

Please send me a PM with your preferred time and best number to be contacted tomorrow.

How do I private message (PM) in the community

You may also contact them on 1300 993 011 for real time support.

BasilDV