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Hello,
A customer rep agreed to give me a $60 credits back in mid October. It has been 2 months since then. I have rung 4 times including my phone call today to follow up. Nobody can tell the progress or what's wrong. Pretty disppointed as a new customer.
Regards,
Hi @lidodi323,
Thanks for raising this concern to us.
Our Accounts Team is already closed for tonight but we'll surely chase this with their team.
May I know your most convenient time to receive a call tomorrow, 20 Dec 2021?
-Ahra_G
