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Data usage on 50gig plan

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Level 1a

Hi Guys,

I just got installed NBN on the 11.2 speed at $49.99/month.

All is good until now that I have reached my 50gig on my peak time limit.

I checked the usage and on one day I used 22gig between 8:30am until 2:30 am the following day... wow... that is unbelievable as I'm asleep by 12:30am and I have never used 22gig on my ADSL plan ever.... 

So my question is how did this happen? 

1 REPLY 1
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Moderator

Hi @arty71 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community