Disconnect account

3690148
Level 2
I want to close my account on 17/04. Also I was on a 2 month free period, can I get the second month credited back to my bank account?
Also is there any way to remove my credit card details from the website ? It seems I can only update details not delete them.
 
Note: I've spent 45min yesterday on the online chat and another hour today trying to get someone to assist but with no luck. I keep being told I addressed the wrong department and that they'll transfer me... and then nothing happens.
Thanks
1 REPLY 1
heretohelp
Level 2
Hi

Goto this website. This page is not advertised anywhere, but I found it on a different forum

https://cyberstore.tpg.com.au/your_account/cancel.php