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Double billed for NBN

sathenaa
Level 2

Hi,

 

I've noticed that my NBN account is being billed twice to my credit card after I changed the billing card on your website.

1 REPLY 1
Shane
Moderator

Hey, sathenaa

Thanks for bringing this to our attention, send us a Private Message with your account details (Username/Customer ID together with the address on file) also include your bset contact number and prefererd time. We'll raise this to our Team for investigation and have you contacted at the same time.

Regards,

 

 

Hi,

 

I've noticed that my NBN account is being billed twice to my credit card after I changed the billing card on your website.