Edit payment method is greyed out! I have been contacte TPG for the past 5 days!

[dwang11]

Hi Team

The Edit payment is not available in your new TPG dashboard! and the updated payment details in the old version does not work!

I have been contacted by community service in the past 5 days and no luck! I cant use mobile at the mobile.

Could someone please help! I am going mad,

Thanks

Danni

[Anonymous]

We responded to your initial post located here and still awaiting for your response. Send us your account details and your best contact number and we'll have our Mobile Specialists contact you to provide assistance with the payment.

Hi Team

The Edit payment is not available in your new TPG dashboard! and the updated payment details in the old version does not work!

I have been contacted by community service in the past 5 days and no luck! I cant use mobile at the mobile.

Could someone please help! I am going mad,

Thanks

Danni

[Anonymous]

We're still awaiting response, let us know should you require assistance.

Regards,

Hi Team

The Edit payment is not available in your new TPG dashboard! and the updated payment details in the old version does not work!

I have been contacted by community service in the past 5 days and no luck! I cant use mobile at the mobile.

Could someone please help! I am going mad,

Thanks

Danni

[dwang11]

HI Team

I just sent you the private msg. I sent emails 3 times to another TPG helper, and no one responded!

Also, how can I give you a phone number if my bloody service is not working for more than a week due to your broken online system!

Did you guys do the proper testing when you launch the new online portal

Thanks

Danni

[Anonymous]

Hi Danni,

Please send me a Private Message with your best contact number and preferred time tomorrow.

We'll have our Mobile Specialists Team to contact you to provide details of the payment issue affecting the service.

How do I private message (PM) in the community

Regards,

HI Team

I just sent you the private msg. I sent emails 3 times to another TPG helper, and no one responded!

Also, how can I give you a phone number if my bloody service is not working for more than a week due to your broken online system!

Did you guys do the proper testing when you launch the new online portal

Thanks

Danni