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Email login

leighw1
Level 2
Hi. I can't login to my email. I put in the login and password, press Sign In and nothing happens. I have tried on a number of devices plus my desktop. I need this resolved as a matter of urgency as I need to activate a new SIM. I was able to login yesterday but not today
2 REPLIES 2
Dropbear087
Level 3

I'm having the same issue but only when attempting to log in directly to the webmail post office via a browser. Using an email client such as the built-in Mail applications in both Windows and Android i can receive and send emails.

 

A workaround for you might be to use one of the above or some other email client: https://support.tpg.com.au/email-settings

 

I'm wondering if there has been some internal concerns at TPG regarding security so they've intentionally disabled webmail access .... Perhaps a mod will weigh in to explain what's going on?

adsljw8s
Level 3

Has been like it nearly all day, they obviously need to spend some money on IT techs.