Yes i know that' you're not offering long-expiry plans now and I'm also fully aware of your current offerings as i said in my original post. What i'm asking is if you are considering introducing any 5G long-expiry plans. I hope that's clearer now, sorry if it wasn't before.   Cheers. ... View more

@grahamsayers  In fairness TPG did warn some time back that they'd be removing any 'unused' aliases and not allowing creation of new ones. I'm unable to locate the email they sent me however but it was quite recent. Two regularly-used aliases of mine were unaffected however others i didn't use regularly disappeared. ... View more

@gazzer3 I think the only reason they aren't being absolutely inundated with complaints is because many ppl use email clients on their devices and never even try to access webmail. So any problems are largely going unnoticed by users.   I do hope that this isn't some 'thin edge of the wedge' process related to TPG no longer including email services for new customers which is going to eventually spread to existing customers. The longer their email server access problems persist the more likely myself and others might suspect they want to get rid of email services eventually given that no new addresses are being given out, not even new aliases for existing customers.   Posting something by Management to the effect that they guarantee to maintain existing email services ongoing would be helpful. If not, why not? ... View more

@ummtpl TPG webmail aka 'post office' is still flaky for me however my various email clients (Thunderbird, Windows 11 Mail app on PC/Laptop and Android Mail app on Realme 6) have all worked thru this entire fiasco since yesterday, albeit somewhat delayed at times. The webmail still is annoyingly unresponsive at times when access is attempted directly via a web browser, however email clients should doggedly attempt to connect until they succeed which is why i suggested yesterday to use one for access. Whether it's because of email clients having some server priority or their persistance in logon attempts they can and do retrieve and sent emails successfully.   Perhaps your problems are due to incorrect initial setup, sometimes the software/app auto setup functions just don't work and you need to enter the info manually for TPG's POP3/IMAP email: Email Settings | TPG Support ... View more

Webmail's sporatic at best still. It's not working again for me but was 20 mins ago. I suspect they're limiting connections intentionally until they have all servers back up. Email clients are the way to go for now as they will keep trying the connection automatically. https://support.tpg.com.au/email-settings#toc_0 ... View more

@leighw1 You can use the Mail app in Windows or some other 3rd party email client. POP3 Setup Guides are here: Email Settings | TPG Support. ... View more

I'm having the same issue but only when attempting to log in directly to the webmail post office via a browser. Using an email client such as the built-in Mail applications in both Windows and Android i can receive and send emails.   A workaround for you might be to use one of the above or some other email client: https://support.tpg.com.au/email-settings   I'm wondering if there has been some internal concerns at TPG regarding security so they've intentionally disabled webmail access .... Perhaps a mod will weigh in to explain what's going on? ... View more

Same here. It was working for a very short time after 13:30 but it's gone again.   14:54 EDIT: I can access TPG emails via an email client but not directly on TPG Post Office (webmail) using a browser. For client setup: https://support.tpg.com.au/email-settings ... View more