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FTTB M (100) > FTTB Max, New Account - Has Old Account Payments Been Stopped?

Level 2

I have just today moved from the old FTTB M (100Mbps) plan to the FTTB Max (500Mbps) plan, and to do so had to open a new account. Wanting to know if the monthly payments on the old account will now stop automatically, and payments will start on the new plan (I'm guessing there is some overlap). If anyone from TPG can help that would be great. Thanks

Community Manager

Hey @Jackburtonsboot,


We'll clear things up for you. Send me a private message so we can bring up your account.