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Home wireless broadband unlimited 4g cancellation

pyitoo2105
Level 2
Hi I’ve ordered a new home wifi plan under my account. 5g home broadband premium plan. While waiting for my new modem to arrive what will happen with my current wifi plan. I’m currently on unlimited broadband wifi plan. I would like to cancel that as I’m no longer using it, and only start paying for 5g plan when it arrives thank you.
5 REPLIES 5
adib_rahmang
Community Manager

Hey @pyitoo2105,

 

We'll organise everything for you. Drop me a private message so we can jump into your account.

pyitoo2105
Level 2
I have sent you a private message 👍
adib_rahmang
Community Manager

Responded. @pyitoo2105 

adib_rahmang
Community Manager

Your old connection will be automatically cancelled once you activate your new one.

pyitoo2105
Level 2
Thank you so much!