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How can i cancel and close my NBN service?

zkw15938756662
Level 2

Hello, because I will leavehere, can you help disconnect and close my NBN service online on August 1st.

I hope you can help me solve it, thank you. 

3 REPLIES 3
BasilDV
Moderator

Hi @zkw15938756662 

 

We'd like to arrange a call from our accounts team to discuss the process further.

 

Please shoot me a private message with your preferred time and best number to be contacted.

 

How to send a PM? Click here.

 

Regards,

BasilDV

zkw15938756662
Level 2

Hi, I prefer you can use mail to contact with me and arrange to cancel the nbn service. I have sent my mail through private message, hope you can help me. Thanks!

Mae_B
Moderator

Hi @zkw15938756662,

 

Thank you for sending your contact details.

 

We received your PM and coordinated your concern to our Accounts team. Your contact email has been relayed to the team as well as your preferred means of communication.

 

I've also replied to your PM with further details.

 

Cheers,