How do I cancel NBN

[Dotti9]

I need to cancel my nbn service. There does not appear to be an online function for this. Is the only process calling customer service? How do I record the transaction request etc?

[Ahra_G]

Hi @Dotti9, 

We're sorry to learn that you wish to cancel your service. Send us a private message with your TPG username or Customer ID and we'll go from there. 

-Ahra_G