How do I know my postcode for TPG?

[91116429]

I wish to reset my TPG account as I cannot login to my app. But it is prompting me on postcode when I tried to reset. Please advise me on this.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[rhsyed]

Unable to log into the TPG app. Prompting for customer id and postcode. Where do I find them?

However, I'm able to log into my TPG  a/c portal.

Are the credentials not same for the TPG app?

[Anonymous]

Hi @rhsyed

We tried to use your community details to pull up the account unfortunately it shows no matching records found.

Please send me your account details (Username/Customer ID together with the address on file).

For reference: How do I private message (PM) in the community

Regards,

Unable to log into the TPG app. Prompting for customer id and postcode. Where do I find them?

However, I'm able to log into my TPG  a/c portal.

Are the credentials not same for the TPG app?

[Thanyanit]

How to know the postcode?

[BasilDV]

Hi @Thanyanit

What type of postcode would you like to know?

Is it your address postcode? Please send me your TPG username or customer ID number to assist you accordingly.

BasilDV

[Vijaykumar1979]

Send me my postcode

[Riezl]

Hi @Vijaykumar1979, is this for your TPG Mobile Singapore service?

[Vijaykumar1979]

How to I know My tpg account postcode