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How to delete previous credit card details

gurchait1987
Level 2
Hi..I have updated my credit card details..But current invoice has been paid through my previous card details which belongs to my friend actually..I tried online, but there is no option to remove card details anywhere..U can only update card details..
4 REPLIES 4
gurchait1987
Level 2
 
BasilDV
Moderator

Welcome to the Community @

 

We've created an article on how to Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online.

 

Once done, the old Credit card details will be removed.

 

BasilDV

Zerus
Level 2

@BasilDV wrote:

Welcome to the Community @

 

We've created an article on how to Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online.

 

Once done, the old Credit card details will be removed.

 

BasilDV


Would like to ask, not for updating Credit card.

Would like to totally remove credit card options, moving to top up account balance method.

Please remove how to remove credit card,

BasilDV
Moderator

Hi @Zerus

 

Once you update your payment method from Credit card to Direct debit, then the credit card details will be removed.

 

You may send me a PM with your TPG username or customer ID number if you need further discussion with this.

 

BasilDV