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How to upgrade my mobile data

Guorium
Level 3

I see new TPG mobile plan small increased the data from 6GB to 8GB. I am on the old plan with 6GB. Will I  be upgraded to 8GB autmatically or I need to change my mobile plan?

3 REPLIES 3
Shane
Moderator

Hi @Guorium ,

 

Thanks for raising this to us, we'll have one of our Mobile Specialists discuss the information about our Mobile Plans, please shoot me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@Guorium wrote:

I see new TPG mobile plan small increased the data from 6GB to 8GB. I am on the old plan with 6GB. Will I  be upgraded to 8GB autmatically or I need to change my mobile plan?


 

Guorium
Level 3

I dont see that PM button under your name after clicking your user name. If do I check all the PMs I have participated in I get this red message "You do not have sufficient privileges for this resource or its parent to perform this action.

Click your browser's Back button to continue."

BasilDV
Moderator

Hi @Guorium

 

We were able to locate your account using your community details and will arrange a call from our Mobile team between 2PM - 4PM today.

 

Stay safe.

BasilDV