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I cannot receive verification code while i am in overseas

NC
Level 2
Level 2

Hi I have problem to receive verification code / sms while I am in overseas. I desperately need to access to my account and use the sms services. can you help?

3 REPLIES 3
Aubrey
Moderator

Hi @NC, we just need to do full verification to activate your international roaming so you can receive SMS while overseas.

 

We'll be reaching out via PM.

 

Thanks,

Aubrey

NC
Level 2
Level 2
Okay. I am in urgent situation. Could you do the verification process asap. Thanks!
Aubrey
Moderator

We have replied to your PM.

 

Thanks!