Tonight I tried to "Update Contact & Payment Details". I'm a new user, so my old Email address is no longer valid.
I input my new TPG Email address then ticked the acknowledgement and finally clicked on "Update Details Now" button. After that I immediately get this error
But I have already input my Mobile number.
I think that you need to update your system to allow Mobile phone numbers as a legitimate "phone number".
I've been PM'ing with Erika, about this and another related problem, but I wanted some information to be able to be shared with other members that might have come across the same situation.
I have to admit that you guys on this community can get things done quickly and efficiently, but us users should not have to rely on this Community Forum to fix a "self serve" problem (and your time is probably better spent heping members with more important problems than this one).
Tonight I have successfully managed to change my contact details by including my Home phone number as well as my Mobile number (at least two phone numbers ??).
This was not a logical solution, but it was a solution none the less.
Personally I still think that the webpage needs to be updated to accept a Mobile number as "at least one phone number"