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I got tired of trying, I need cancellation and refund!!!!

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Level 2

Hi,

 

It's been 5 days I am trying to have a solution to my connection and I understand internet is a essential service, specially during this time.  Meanwhile, TPG doesn't know what to do with my problem, many hours lost on the phone, chat... I am tired of trying, trying and trying. TPG is breaking the contract when does not provide me the service, so I request right now a cancellation and also a refund of 59.00 that was debited today from my account, plus a compensation for the last 5 days without connection!!!!!

 

Regards,

 

Rodrigo