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I have a slave account i wish to keep

paulhargraves
Level 2

Hi, 

I have a primary account which I intend to cancel

I have 2 slave emails associated with the Primary

I need to 'KEEP' on of the slaves and attach it to another Primary account

How do I go about doing this

 

thx

1 REPLY 1
Shane
Moderator

Hi @paulhargraves ,

 

It's not possible to keep the 2 sleaves email associated with the Primary account, but you have the option to make the slave account to standalone E-mail Account Only. If you're interested feel free to shoot me a private message together with your best contact number and preferred time. We'll have one of our Account Specialists contact you.

For reference: How do I private message (PM) in the community 

 

Regards,