TPG Community

Get online support

I know nothing about computer.

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Level 1a
But is that right to pay Vodafone when my internet was low?
1 REPLY 1
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Moderator

Hi @4579063

 

Welcome to TPG Community!

 

If you are experiencing issues with Vodafone connection, you need to contact their support team in order to check your service.

 

If the issue is within your TPG internet service, then we need to run further check if what's happening with your connection.

 

You may also refer to the article that we've created that will guide you on how to troubleshoot a slow speed issue. Check this link: https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197.

 

BasilDV