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Dear Team,
I need to cancel a recent TPG mobile plan (acquired 2 months ago).
Can someone please help me?
I've called this morning (9:30am Melbourne time), he could not cancel. Asked me to email cancel@tpgtelecom.com.au, no response so far.
I'm in another call now (almost 20 minutes waiting after having talked to 2 people) and still waiting.
I really appreciate if someone can help me with it asap.
(Note: I've been a TPG customer for a long time with other 2 mobiles and NBN last few years.)
Thanks.
Hi @bysimon
Did you receive any response from a case manager?
If none, please send us a private message with your account details and we'll take it from there.
BasilDV