TPG Community

Get online support

I need to check my mobile account but I can't access the dashboard as in oversea now

lan_ding
Level 2

Hi,

Is there anyone can kindly help me to check my mobile account status? I am in oversea now, but suddenly it shows no service and I can't access to check my account status because of the oversea IP.  the mobile links to my a lot  account, it's very important.  Thank you so much. 

1 REPLY 1
adib_rahmang
Moderator

Hi @lan_ding,

 

You won't be able to access your dashboard from overseas. Is there anything in specific that you needed to check over there? We can help out with that, just send me a DM.