IMAP - Sent items folder not syncing

[MikeyA]

I recently converted mail account from POP3 to IMAP on my laptop (Dell Inspiron).

Incoming mail syncs fine but sent items dont sync at all. Is there a way to sync the sent folder?

I'm running Outlook 2016 and Windows 10 Home.

MikeyA

[BasilDV]

Hi @MikeyA

Welcome to the Community!

As long as you've configured the Email account correctly, the sent items should sync with your Email client.

Is your sent items/sent folder shows an empty folder?

Please send me a PM with your TPG username or customer ID number along with the screenshot of your Mail configuration.

BasilDV