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IMAP - Sent items folder not syncing

MikeyA
Level 2

I recently converted mail account from POP3 to IMAP on my laptop (Dell Inspiron).

Incoming mail syncs fine but sent items dont sync at all. Is there a way to sync the sent folder?

I'm running Outlook 2016 and Windows 10 Home.

MikeyA

1 REPLY 1
BasilDV
Moderator

Hi @MikeyA

 

Welcome to the Community!

 

As long as you've configured the Email account correctly, the sent items should sync with your Email client.

 

Is your sent items/sent folder shows an empty folder?

 

Please send me a PM with your TPG username or customer ID number along with the screenshot of your Mail configuration.

BasilDV