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Incorrect date of birth

rokata94
Level 2

I am trying to make changes to my account and all of the sudden they're telling me my date of birth is incorrect ? This is not my issue as I have kept the same DOB for years (Duh). I will not be sending pictures of my passport and would like this rectified. I am sitting on hold with the "support" team for ages. No one answers.

1 REPLY 1
BasilDV
Moderator

Hi @rokata94 

 

In order to update the account information, it needs to be directed to our Privacy Team.

 

Just fill up the secure form here.

 

BasilDV