Info double bill

[Marica88]

Hi
I just changed plans and unfortunately I got a double bill
One whit my old plans 69.99$
And new 89.99$
I would like to request a refund of the old plan 69.99$

[BasilDV]

Hi @Marica88 

Welcome to the Community!

We were able to locate an account using your community details, but did not see the previous plan.

Please send me a PM with your old TPG username or customer ID number to assist you accordingly.

How do I private message (PM) in the community

BasilDV