Internet Fees

[chichadeyu1]

I have not had internet for two whole weeks, but I have still been charged the whole month. Is it possible that next months bill will account for not having internet this month?

[BasilDV]

Hi @chichadeyu1

Thanks for raising this with us.

We'd like to assess your case and raise it to our Engineers.

May we please have the date of when did you lost the connection for 2 weeks?

BasilDV