Get online support
Hi @Pondbroady
Welcome to the Community!
You've signed up for an 18 Month contract last August 2020, which is why it shows that you still have 9 Months left.
If you don't remember signing up for an 18 Month contract, then we can arrange a call from our Accounts team to check on this further.
Please send me a PM with your preferred time and best number to be contacted.
BasilDV