Last FTTB bill was charged $74.99 when my monthly bill should be $59.99. Please rectify this

[gr8ozzman]

Upon checking this monthhs charges, I noticed that my TPG FTTB bill was charged $74.99 when my monthly bill, according to plan should be $59.99. Please rectify this. 

[Ahra_G]

Hi @gr8ozzman, 

Send us a private message along with your TPG username or customer ID so we can have a look at your account. 

-Ahra_G

[10yearsuser]

Hi, Same here! Could you please advise as well? Thanks !

[Anonymous]

Hi @10yearsuser 

We've recently increased our TPG-FTTB plan to $15.00 The reason we've had to make this change is because we continue investing in our network, products, and services, and our cost of doing business has also been going up.

Regards,

Hi, Same here! Could you please advise as well? Thanks !