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Hey, Bel.
Let us have our Accounts Team to contact you to provide details of payment extension. Send us your details (Username/Customer ID together wtih the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
Would like to request payment extension.
I can’t seem to be able to PM.
Hi @Bel,
The monthly renewal fee of $59.99 is currently in progress via direct debit. If this will be declined, there'll be a $10 rejection fee. Moreover, your billing period will end on the 27th of March. Can you confirm a specific date of payment?
Regards,
Angeli