Late payment

[Bel]

Would like to request payment extension.
I can’t seem to be able to PM.

[Anonymous]

Hey, Bel.

Let us have our Accounts Team to contact you to provide details of payment extension. Send us your details (Username/Customer ID together wtih the address on file) also include your best contact number and preferred time.

How do I private message (PM) in the community

Regards,

Would like to request payment extension.
I can’t seem to be able to PM.

[Bel]

Thanks for your quick response.
Since COVID numbers have increased in WA it’s impacted my client contact quite dramatically. I would like to request 2weeks extension please.

[Anonymous]

Hi @Bel, 

The monthly renewal fee of $59.99 is currently in progress via direct debit. If this will be declined, there'll be a $10 rejection fee. Moreover, your billing period will end on the 27th of March. Can you confirm a specific date of payment? 

Regards,

Angeli