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Hi Pam,
We would be happy to address any issues you are having. Please send us a Private Message with your TPG account username or account number so we can review this in closer detail. Thank you.
How do I private message (PM) in the community? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093/highli...
Hi @McHugh021,
May we know the query regarding your account? Please send in your TPG username or Customer ID via private message so we can assist further.
Thanks!
Ahra_G