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Log in verification code oversea

monicapham2011
Level 2
Hi,
I want to send the verification code to email instead of sms. I am oversea so cannot receive the verification code.
1 REPLY 1
BasilDV
Moderator

Hi @monicapham2011

 

Currently, the OTP is being sent via SMS only.

 

If you have a registered mobile number on the account, then you need to activate the roaming in order to receive the SMS.

 

If your Mobile is with TPG, kindly shoot me a PM with your customer ID or mobile number for us to check this further.

 

BasilDV