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When logging in to my account to see my current statement I always need to enter username and password twice. How can I do this just once?

luis

 

1 REPLY 1
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Moderator

Hi @Luisferreira,

 

Welcome to TPG Community!

 

We've checked it on our end and it only asked for the username and password once (using Google Chrome and FireFox). What browser are you using? Have you tried using it on a different web browser (Chrome, Firefox)? Try to clear history or cache on your browser as well for you to start fresh.

 

 

Kind regards,

BasilDV