Welcome to the community!
TPG relies on the NBN Co’s infrastructure to deliver our NBN services. These infrastructures are not fault free and on occasion, may be affected by unplanned outages which can subsequently affect the NBN service we deliver to you.
We've created an article that will guide you on How to Check for NBN network outage.
If your address is not affected by an outage, we've created an online guide on how to troubleshoot your NBN internet connection. You may visit the article below.
I have the same problem. I am getting frustrated with the many maintenance work in my area which is affecting work and my son's education since we need to be online. I have had meeting cut short due to wifi not working and have used up all my data today because of maintenance again.
It would have been great if TPG would top up my data since they are under taking their maintenance during working and school hours.
Getting beyond a joke now.