Hi @nathanhiggers ,
Welcome to the community!
Thanks for raising this to us, I would love to help check the status of the service. Drop me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@nathanhiggers wrote:
I missed my monthly payment but I have since made the payment yet my account is still marked as "not in contract" and internet is not working.
