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Missed payment yet still "not in contract" after making payment.

nathanhiggers
Level 2

I missed my monthly payment but I have since made the payment yet my account is still marked as "not in contract" and internet is not working.

1 REPLY 1
Anonymous
Not applicable

Hi @nathanhiggers ,

 

Welcome to the community!

 

Thanks for raising this to us, I would love to help check the status of the service. Drop me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@nathanhiggers wrote:

I missed my monthly payment but I have since made the payment yet my account is still marked as "not in contract" and internet is not working.