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Mobile Plan Cancellation

Lily_llh
Level 2
Hi,

Just want to know how to cancel my mobile phone plan, been staying on the phone for hours, and no one pick up the phone…..life is too short for this sort of frustration.

Thanks
1 REPLY 1
BasilDV
Moderator

Hi @Lily_llh

 

We regret to read that you've decided to terminate your service with us.

 

We'd like to arrange a call from our Accounts team to discuss the process.

Please send me a PM with your customer ID or mobile number along with your preferred time and best number to be contacted.

 

BasilDV