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Mobile phone cancellation, trying to make payment but cannot

HannahR
Level 2

I am trying to get my mobile phone's account back up and running, however I cannot make a payment, I also changed the payment details and nothing, it says I have no outstanding payments, yet my account is still cancelled, this is not the first time this has happened, I am quite frustrated this is happening once again. 

 

Kind Regards, 

Hannah Read

1 REPLY 1
Aubrey
Moderator

Hi Hannah, welcome to TPG Community!

 

We have responded to your PM and we'll be waiting for your details.

 

Regards,

Aubrey