Mobile plan

4688827
Level 2
Hi, does anyone know how to contact TPG themselves. I have received emails and SMS about service barred?
3 REPLIES 3
Riezl
Moderator

Hi @4688827, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

4688827
Level 2
Hi,
Thanks for you comment on helping me out. I manages yesterday to come across a live chat on this website with someone from TPG. I had exhausted my data for the month so I was barred, I paid my money to cover until my next billing day
Ahra_G
Moderator

Glad to know that the issue is now resolved, @4688827.

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

 

Regards,

Ahra_G