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Mobile prepayment refund

LL
Level 2
Level 2

Hi,

I recently changed carriers and would like the credit balance in my account to be refunded to my credit card.

 

How can I organise for this to be actioned?

 

Kind regards,

 

Lambert

1 REPLY 1
Ahra_G
Moderator

Hi @LL

 

Let us have your Customer ID or username via private message so we can pull up your account and have our Mobile Team to contact and assist you.

 

Thanks! 

Ahra_G