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Modem Data not working

tinasunshine
Level 2
Currently the modem is not working. i have tried to reset it but it still shows the same red flashing light. i need this sorted asap, iam not paying for a service i dont receive.
1 REPLY 1
Ahra_G
Moderator

Hi @tinasunshine

 

We recommend to check first for any outages/maintenance on these links: Service Status and NBN Outage


If your address is not on the list, PM us with your customer ID or username so we can check your service. 

 

Thanks!

Ahra_G