Modem Data not working

[tinasunshine]

Currently the modem is not working. i have tried to reset it but it still shows the same red flashing light. i need this sorted asap, iam not paying for a service i dont receive.

[Ahra_G]

Hi @tinasunshine, 

We recommend to check first for any outages/maintenance on these links: Service Status and NBN Outage

If your address is not on the list, PM us with your customer ID or username so we can check your service. 

Thanks!

Ahra_G